QoE validates the number. I validate whether it survives contact with reality.
Operational Due Diligence
Background
Ten years of P&L responsibility across multi-unit retail operations. Direct experience with the operational dynamics that determine whether adjusted EBITDA translates to realized cash flow, and where the untapped value sits.
I provide operational diligence for acquisitions. The output is an EBITDA durability assessment—what's at risk, what's recoverable, and what the sustainable range looks like under professional management—plus a value creation roadmap with sequenced initiatives, realistic timelines, and capture probability.
Credentials
Experience
10+ years multi-unit P&L responsibility
Domain
Service-based operations, multi-location businesses
Clients
Funded search, independent sponsors, lower middle market PE
Services
Value Creation Assessment
Full operational diligence with EBITDA durability analysis, scenario modeling, and 100-day value creation roadmap
Signal Detection Brief
Pre-LOI assessment using public sources—employee reviews, permit history, complaint velocity, competitive positioning
Portfolio Value Creation
Post-close operational assessment for owned businesses. Process variance diagnosis, standardization roadmap, EBITDA recovery with implementation plan